• When Are Your Open
  
  
• How long is the line?
  
  
• Does The ScareHouse offer group rates?
  
  
• Does The ScareHouse accept credit cards?
  
  
• Can I buy tickets in advance?
  
  
• Is there a way to avoid waiting in line?
  
  
• Are the monsters allowed to touch you?
  
  
• Are there any age restrictions?
  
  
• Where can I find coupons?
  
  
• Is The ScareHouse wheelchair accessible?
  
  
• Is there a lot of smoke in the haunted house?
  
  
• Are there strobe lights?


• Can I go in if I'm pregnant?
  
  
• Are your attractions open if it rains?
  
  
• Once we've used our ticket can we go through again with the same ticket?
  
  
• Does your attraction have security?
  
  
• Can we be thrown out?
  
  
• Do you serve alcoholic beverages?
  
  
• Is smoking allowed?
  
  
• Can we take flash photos of your haunted houses?
  
  
• What can't we bring with us inside your haunted houses?
  
  
• I want to do a story on the attractions. How do I contact you?
  
  
• How old do you have to be to work at The ScareHouse?
  
  
• Any other questions?

When are you open?

Select dates from September 18th through October 31st.

Sign up for the Scarehouse email newsletter to get the latest updates.

The ScareHouse makes every effort to accommodate customers on busy nights, but the large volume of crowds on Friday and Saturday nights does sometimes require the box office to close earlier than posted times. Sell-outs do occur, particularly closer to Halloween - but advance ticket holders are guaranteed admission if they arrive before closing time.

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How long is the line?

Saturdays are usually our busiest nights of the week, and lines will be much longer on the last 2 weekends in October. Buy your tickets online to guarantee admission!

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Does The ScareHouse offer group rates?
Yes! Tickets must be purchased at least 24 hours in advance, and group rates start with 20 tickets.  Click here for ScareHouse group rate ticket information.


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Does The ScareHouse accept credit cards?
Yes, our box office accepts Visa and MasterCard.

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Can I buy tickets in advance?
Yes! Click below to purchase tickets online. Group sales may also be arranged in advance. Interactive Ticketing


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Is there a way to avoid waiting in line?
RIP passes allow you to move directly to the front of the line.  RIP passes cost $30 per person, and can only be purchased at the ScareHouse on select nights.


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Are the monsters allowed to touch you?
The actors will not touch you. However, they do get very close. Occasionally you may brush up against their costumes or props. You may also come into contact with some of the sets.

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Are there any age restrictions?
The ScareHouse is recommended for adults and teens, but younger kids may come if parents choose to bring them. Carrying babies though is NOT recommended. There are no special prices for children and no refunds if anyone decides not to finish the haunt. There are many emergency exits throughout each attraction in case anyone gets too scared to continue.

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Where can I find coupons?
Join the ScareHouse Mailing List to receive discounts and special offers via email.


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Is The ScareHouse wheelchair accessible?
Yes, but staff assistance will make navigation easier.

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Is there a lot of smoke in the haunted house?
We do use fog and scent machines. Should you find the smoke or odors too intense there are emergency exits throughout the attraction.

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Are there strobe lights?
Yes.

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Can I go in if I'm pregnant?
The ScareHouse is not recommended for visitors who are pregnant, have heart conditions or are in general poor health.

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Are your attractions open if it rains?
The ScareHouse is located indoors (so no one will hear you scream … in the dark) and we are open rain or shine.


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Once we've used our ticket can we go through again with the same ticket?
No. A new ticket is required for each visit.

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Does your attraction have security?
The ScareHouse employs a fully trained security staff to keep things running smoothly. The premises and customers are also under constant video surveillance.


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Can we be thrown out?
Yes. We do not allow foul language, pushing, vulgar behavior, weapons of any kind, alcohol, etc.
The first violation of these rules will usually bring a warning and after the second, you will be asked to leave without a refund.

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Do you serve alcoholic beverages?
NO! And they are not allowed on the property, so please do not bring any.

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Is smoking allowed?
Smoking is allowed only in the parking lot and in the line outside of the building. Smoking is NOT allowed indoors.

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Can we take flash photos of your haunted houses?
NO photography of any sort is allowed in the haunts. Haunted houses are dark and peoples eyes (especially the actors) adjust to the low light. When you flash your camera you're not only ruining other customers' experience but you're hurting the actors' eyes.
The monsters working outside will quite often pose for pictures.

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What can't we bring with us inside your haunted houses?
No weapons, pets, alcoholic beverages, cameras, flashlights, or laser pointers!

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I want to do a story on the attractions. How do I contact you?
For media inquiries:

Scott Simmons
Undead Productions, Inc.
P.O. Box 101713
Pittsburgh, PA 15237

scott@scarehouse.com


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How old do you have to be to work at The ScareHouse?
You must be at least 18 years old to work at ScareHouse

Click here for employment information.

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Any other questions?
Please email us at info@scarehouse.com